Privacy Policy

At K'SerraSerra®️ US, we are deeply committed to protecting your privacy and safeguarding your personal information. This Privacy Policy meticulously explains how we collect, use, disclose, and responsibly safeguard your information when you visit our website, which can be found at "https://www.kserraserra.com"

We kindly ask that you read this policy thoroughly and with great care. If you find yourself disagreeing with the terms outlined in this privacy policy, we respectfully request that you refrain from accessing the Site.

USE OF INFORMATION


The personally identifiable information that you provide, including but not limited to your name, shipping address, email address, and telephone number—alongside demographic information such as your age, gender, hometown, interests, and income—is completely voluntary and will be collected when you register with the Site, or when you decide to complete a form or participate in various activities related to our Site and the services we offer.

This information is utilized exclusively to significantly enhance your experience, accurately measure the impact of our services, and continually improve our programs. Additionally, we harness this data to deliver seamless, efficient, and personalized experiences and services tailored specifically to your needs. More specifically, the data collected through the Site enables our team to:

  • Create and manage your user account effectively.

  • Process your transactions swiftly and securely.

  • Send you relevant and important emails regarding your account status or orders.

  • Fulfill and manage donations, orders, payments, and other transactions directly related to your engagement with the Site.

  • Enhance the efficiency, functionality, and overall user experience of the Site as well as our various programs and services.

  • Analyze usage patterns and trends in order to continuously improve your experience while interacting with the Site.

  • Conduct other essential business activities that are pertinent to your engagement, donation activities, or communication needs.

THIRD PARTY SERVICES


We form partnerships with reliable and reputable third-party providers to facilitate a wide variety of essential functions. These functions encompass website hosting, appointment scheduling, payment processing, comprehensive data storage and thorough analysis, telecommunications services, and additional related services. Our esteemed partners employ advanced encryption technology along with a range of other robust security measures to effectively safeguard your data, thereby ensuring that your private information remains secure and confidential. While we adhere to stringent privacy standards in our collaborations with these partners, we strongly encourage you to take a moment to review their individual privacy policies for further detailed insights.

LIMITED LIABILITY


We are wholeheartedly dedicated to safeguarding your privacy and securing your personal information; however, it is important to note that we cannot be held liable for any unauthorized access, unpermitted use, or inadvertent disclosure of your information that occurs outside of our control. We want to take this opportunity to assure you that we take your privacy and security with the utmost seriousness, and by utilizing the Site, you acknowledge and agree that you do so at your own risk.

Changes to Privacy Policy


We may on occasion find it necessary to update this Privacy Policy. Any substantive changes will be clearly communicated by updating the "Last updated" date. We strongly recommend that you review this Privacy Policy on a periodic basis for any updates or modifications. Your continued use of the Site following any changes to this Privacy Policy signifies your acceptance of the revised privacy policy terms.

Contact US

If you have questions or comments about this Privacy Policy, please do not hesitate to get in touch with us.

Last Updated 7 December 2024